We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you interact with us (e.g. via our website, in medico-legal services, or via email / phone).
OnPoint Medical Reporting Limited is a UK-based provider of medico-legal reporting and support services. Our registered office is: Spaces, Peter House, Office 4.03, Oxford Street, Manchester, M1 5AN. ICO registration: ZB877553.
| Type of Data | Examples |
|---|---|
| Contact & identity data | Name, address, email address, phone number, job title, organisation, professional role. |
| Case / assessment data | Medical history, injuries, treatments, diagnoses, expert reports, clinical findings – where relevant to the services we are providing. |
| Insurance / legal data | Claim / case reference numbers, parties involved, insurer, legal representatives. |
| Usage & technical data | IP addresses, browser type, device information, website analytics (e.g. pages visited, duration). |
Directly from you (e.g. when you contact us, submit forms, provide medical or legal documents).
From third parties (e.g. legal representatives, medical experts, insurers) with your or their consent / where lawful.
Automatically through our website (cookies / log files) for technical/analytics purposes.
We use personal data for purposes including, but not limited to:
Delivering our medico-legal reporting services (assessments, reports, communications).
Case management and coordination with experts, clients, insurers, legal representatives.
Complying with legal and regulatory obligations (e.g. professional, medico-legal, data protection).
Managing our business operations (billing, record-keeping, internal administration).
Improving our services and website (analytics, feedback).
Maintaining security (fraud prevention, IT security).
Where required under the UK GDPR and Data Protection Act 2018, we rely on one or more of these legal bases:
Performance of a contract.
Legal obligation.
Legitimate interests (balanced with your rights).
Consent (for direct marketing or where required).
Vital interests (in rare cases, e.g. health emergencies).
We may share personal data with:
Medical experts / clinicians involved in your assessment.
Legal representatives, insurers.
Third-party service providers (IT, analytics, secure document storage).
Regulatory or statutory bodies (as required by law).
We do not sell your personal data.
We will retain personal data no longer than necessary for the purposes for which it was collected, and in accordance with legal, regulatory, and professional obligations. After that, data will be securely deleted or anonymised.
Under UK GDPR/Data Protection law, you have rights including:
Right of access – you can ask to see the personal data we hold about you.
Right to rectification – correct wrong or incomplete data.
Right to erasure (“right to be forgotten”) in certain circumstances.
Right to restrict or object to processing.
Right to data portability (for data you provided).
Right to withdraw consent (where processing based on consent).
Right to lodge a complaint with the Information Commissioner’s Office.
If we transfer your personal data outside the UK (or European Economic Area) we will ensure suitable safeguards are in place (e.g. standard contractual clauses, adequacy decisions) or ensure it is otherwise lawful.
We implement appropriate technical and organisational measures to protect personal data from loss, unauthorised access, disclosure, or destruction. This includes secure storage, access controls, staff training, and regular security reviews.
Our website may use cookies and similar technologies to track usage and improve functionality. You may manage cookie preferences through your browser settings, or as informed via a cookie banner.
We may revise this Privacy Policy from time to time. The date at the top will reflect when changes are made. Significant changes will be communicated via our website or by other means.
If you have questions, requests, or concerns about this policy, or how we use your data, please contact:
Email: info@opmr.co.uk
Address: Spaces, Peter House, Office 4.03, Oxford Street, Manchester, M1 5AN
ONPOINT MEDICAL REPORTING LIMITED is a UK-based provider of medico-legal
reporting and support services. We offer fast, reliable access to a nationwide panel of medical
professionals to support personal injury claims, complex legal proceedings, and rehabilitation
needs.
Our goal is to alleviate the administrative burden from law firms and insurers by offering
comprehensive, accurate medical assessments and case management—handled with care,
speed, and integrity.
